Family Services

Family Meet & Greet

This service is designed especially for families and mothers travelling with young children or infants. marhaba makes the airport experience easy, meeting and escorting you through all the formalities and clearances. This service can be extended to a maximum of 4 passengers from the same family. Any additional family member will be charged supplementary charges.

The family service has been tailored to the different marhaba facilities available at Dubai International Airports.

Family Service at Dubai International Airport

  • Meet and Greet on departure at the kerbside or on arrival as you enter the terminal
  • Accompany and escort you all the way through the airport formalities
  • Fast track through immigration and security
  • Assistance with baggage on arrival and porterage
  • Baby stroller (on request, in Terminals 1 and 3)
  • Provision of special hand baggage trolleys (on request)
  • Priority buggy car transfer and hand baggage trolley (on request and in areas where access is permitted by Civil Aviation Authorities)
  • Access to the marhaba meeting lounge at the check-in area where you can enjoy light snacks and beverages on departure
  • Escort to the receiving party at the meeting point on arrival

Charges for Family Meet and Greet Service
Terminal 1/3 Rates
Sr. No. Services No. of Passenger INR
1. Family Meet and Greet Service on Arrival or Departure Per Family min. 2 max. 4 passengers from the same family 5,800
2. Family Meet and Greet Service on Arrival or Departure Additional Adult or Child (between 2 - 12 years) on arrival or departure in conjunction with family package 1,800
3. Lounge for Family Package Per adult member or child, special rate for lounge available only when booked in conjunction with family package on departures 1,800
Terminal 2 Rates
Sr. No. Services No. of Passenger INR
1. Family Package Services on Arrival or Departure Per Family min. 2 max. 4 passengers from the same family 2,750
2. Family Package Services on Arrival or Departure Additional Adult or Child (between 2 - 12 years) on arrival or departure in conjunction with family package 800

Please ensure the service is booked 24 hours prior to flight arrival or departure. Charges subject to change. This service is subject to availability.


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