Diamond Service

Silver Meet & Greet

Marhaba’s silver service (previously known as Diamond Service) enables you to enjoy a premium meet and greet service at Dubai International airports. You and/or your guests will enjoy a full escort service on arrival or departure. This service can be tailored to passengers with special needs, young and first-time passengers at the airport, the business traveller and passengers who require assistance with the language.

This service includes::

  • Full escort through airport related formalities
  • Special hand baggage trolleys (on request)
  • Assistance through all airport formalities and clearance through marhaba’s dedicated fast track counter
  • Complimentary porterage services and assistance with baggage
  • Priority buggy car transfer through the airport terminal (in Dubai Terminal 1 and Terminal 3 only. On request and in areas where access is permitted by Civil Aviation Authorities)

On Departures

  • You will be met at the kerbside and escorted with complimentary porterage to the check-in area
  • Full escort through check-in, immigration and security formalities
  • Included in this service is access to the exclusive marhaba lounge located near the departure gates area, offering a wide variety of complimentary food, beverages and facilities while you await your flight (Available in Terminal 1 and Terminal 3)
  • Escort from the marhaba lounge to the boarding gate
  • In addition to the above, passengers departing from Dubai terminal 1 and 3 have access to the marhaba departure check-in lounge at the check-in area, which serves light refreshments and offers a selection of reading materials.

On Arrivals

  • A warm welcome on arrivals. You will be met as you enter the terminal by a marhaba agent holding a placard with your name.
  • Full escort and fast-track through immigration formalities and security screening
  • Assistance at the baggage belt area and complimentary porterage
  • Escort to the receiving party at the meeting point outside arrivals

Charges for Silver Meet and Greet Service
Terminal 1/3 Rates
Sr. No. Services No. of Passenger INR
1. Silver Meet and Greet Service on Arrival Per Passenger 2,750
2. Silver Meet and Greet Service on Departure Per Passenger 2,750
Terminal 2 Rates
Sr. No. Services No. of Passenger INR
1. Silver Meet and Greet Service on Arrival or Departure Per Passenger including complimentary porter age services 2,025

Please ensure the service is booked 24 hours prior to flight arrival or departure. Charges subject to change. This service is subject to availability.


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